Formal Guarantee Terms
Money-Back Pass Guarantee for paid Exam Prep
This guarantee applies only to paid Click2CE Exam Prep purchases; it does not apply to free practice products, pre-license courses, post-license courses, or continuing education. If you complete all required practice materials, score 70% or higher on at least 1 full-length practice exam, and do not pass your state real estate licensing exam, we will refund 100% of your paid Exam Prep purchase price. To claim, email support@click2ce.com within 30 days of your exam date with your official failing score report and order confirmation. Refunds are processed within 5–7 business days to your original payment method.
Quick Answer
Does Click2CE offer a real estate exam prep pass guarantee?
Yes, for paid Exam Prep only. This guarantee applies only to paid Click2CE Exam Prep purchases; it does not apply to free practice products, pre-license courses, post-license courses, or continuing education. If you complete all required practice materials, score 70% or higher on at least 1 full-length practice exam, and do not pass your state real estate licensing exam, we will refund 100% of your paid Exam Prep purchase price. To claim, email support@click2ce.com within 30 days of your exam date with your official failing score report and order confirmation. Refunds are processed within 5–7 business days to your original payment method. Prep starts at $59 with 12 months of access.
Last updated: June 30, 2026
What the Pass Guarantee covers
| Item | Detail |
|---|---|
| Completion requirement | Complete all required practice materials |
| Practice score required | 70%+ on at least one full-length practice exam |
| Claim window | Within 30 days of your licensing exam |
| Required documentation | Official failing score report + order confirmation |
| Refund amount | 100% of purchase price |
| Refund processing | 5–7 business days to original payment method |
| Access period | 12 months |
| Coverage | Paid Exam Prep tiers only, all 50 states; excludes free, pre-license, post-license, and CE products |
How to qualify — three steps
- Complete all required practice materials
- Score 70%+ on at least one full-length practice exam
- Submit your official failing score report within 30 days of your exam
This guarantee applies only to paid Click2CE Exam Prep purchases; it does not apply to free practice products, pre-license courses, post-license courses, or continuing education. If you complete all required practice materials, score 70% or higher on at least 1 full-length practice exam, and do not pass your state real estate licensing exam, we will refund 100% of your paid Exam Prep purchase price. To claim, email support@click2ce.com within 30 days of your exam date with your official failing score report and order confirmation. Refunds are processed within 5–7 business days to your original payment method.
Frequently asked questions
How does the pass guarantee work?
For a paid Click2CE Exam Prep purchase, complete your Click2CE practice materials, score 70%+ on at least one full-length practice exam, then take your state licensing exam. If you don't pass, email support@click2ce.com within 30 days with your official failing score report and order confirmation, and we refund 100% of your paid Exam Prep purchase price. Refunds process within 5–7 business days.
What are the exact requirements to qualify?
Complete the required materials, score 70%+ on a full practice exam, and submit your official failing score within 30 days.
What documentation do I need to submit?
Email support@click2ce.com within 30 days of your exam with: (1) your official failing score report from the testing provider, and (2) your order confirmation email or order number. We'll review your claim and process approved refunds within 5–7 business days.
How long do I have to prepare?
Your purchase includes 12 months of access, giving you plenty of time to work through the material and hit the 70%+ benchmark before exam day.
Is the guarantee available for every state?
Click2CE offers exam prep with state-specific questions across all 50 states plus the national portion. The Pass Guarantee applies only to paid Exam Prep tiers and not to free, pre-license, post-license, or continuing-education products.
Reviewed by
Jennifer Williams
Founder of Click2CE Real Estate School and the designated School Director for Arizona (ADRE School S26-0002). Licensed real estate broker in 40+ states, Certified Distance Education Instructor (CDEI), and ARELLO-certified. Jennifer reviews every course and guide for regulatory accuracy.
Read Jennifer’s full bioSources & references
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