Privacy Policy
Effective Date: March 15, 2026
Information We Collect
When you create an account, purchase a course, or interact with our platform, we collect personal information that you voluntarily provide. This includes your full name, email address, mailing address, phone number, real-estate license number, and payment details. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to gather this usage data so that we can better understand how visitors navigate our platform and improve your overall experience.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we process your data to fulfill course enrollments, issue continuing-education certificates, report completions to state regulatory agencies on your behalf, and process payments. We also use your information to communicate with you about your account, send transactional emails such as receipts and certificate notifications, and, where you have opted in, deliver promotional communications about new courses and features. Additionally, we analyze aggregated usage data to monitor platform performance, detect fraud, and ensure the security and integrity of our systems.
How We Share Your Information
Click2CE does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in the following circumstances: with state real-estate commissions and regulatory bodies as required to report your course completions and issue valid continuing-education credit; with trusted service providers who perform services on our behalf, such as payment processors, email delivery platforms, and cloud-hosting providers, all of whom are contractually obligated to protect your data; and when required by law, regulation, legal process, or governmental request. If Click2CE is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any such change in ownership or control.
AI-Powered Features
Click2CE uses Anthropic's Claude AI to power the AI Tutor feature included with Exam Prep products. When you interact with the AI Tutor, your questions and study context are processed by Anthropic's systems in order to generate responses. We do not share your name, email address, or payment information with Anthropic. Anthropic's data handling practices are governed by their Privacy Policy, available at anthropic.com/privacy. By using the AI Tutor, you acknowledge that your interactions with it are processed by Anthropic's AI systems.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access the personal data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, and the right to opt out of promotional communications at any time. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law. Please note that certain data may need to be retained to comply with legal obligations, resolve disputes, or enforce our agreements, even after you request deletion.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We also retain data as necessary to comply with our legal obligations, particularly state-mandated record-keeping requirements for continuing-education providers, which may require us to maintain course completion records for a period of several years. When your data is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our internal data-retention policies.
Last Updated: March 15, 2026
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@click2ce.com. We are committed to resolving any privacy-related issues promptly and transparently.