SFR Fundamentals: How Institutional Property Management Works

What You'll Learn

• Explain the difference between institutional SFR and traditional property management
• Identify key performance metrics: occupancy rate, turn time, NOI, NPS
• Describe the org structure of a large SFR operator and where each role fits
• Understand the resident lifecycle from lead to move-out

Who Is This For

New property managers, leasing agents, and field staff joining an SFR company for the first time.